Who am I?

Hello and welcome to my next article in the AI Knowledge Hub! 🙋‍♂️

My name is Jacob Kowalski - a corporate tax consultant from Poland who is really into AI stuff.

I am creating many really cool things with AI: chatbots, AI assistants, automations, agents, etc. 🤖

I think we are living in a the biggest revolution of our generation and want to share my thoughts about it. Maybe for some of you it will be interesting or maybe you want to share your take on this too.

If you want to know more about me and what I am doing, check out my page with the button below. 👇

Start your business with ChatGPT!

Hi everyone! 👋

I have been using ChatGPT for many different cases.

Sometimes I needed a meal ideas 🥕

Sometimes it was a ready-made workouts or single exercises 💪

Many times it helped me with fixing something at home or gave me info acting as a Google search. 🔎

Right now things have changed. ↕️

My current relationship with ChatGPT is more professional. 🧑‍💼

It helps me so much with 80% of my tasks, ideas and strategy. 💡

It saves me that much time that I have had an idea that everyone could benefit from it as well. ↗️

That’s why today I have created a 5 ChatGPT business use cases that you could use on your own.

Let’s get into it! 👇

#1 - Customer Service & Support

The most basic and widely adopted application of ChatGPT in business today revolves around customer service and support operations.

While many companies are implementing sophisticated AI assistants that provide real-time data to customers, for the basic use ChatGPT can help you through simpler, more accessible applications.

ChatGPT excels at crafting professional email responses and social media replies to clients. Instead of spending 20-30 minutes crafting the perfect response to a customer complaint, you can generate multiple professional options in under 2 minutes.

The AI maintains consistency in tone and ensures your brand voice remains professional across all customer interactions.

Apart from simple responses one of ChatGPT's most valuable applications is creating comprehensive internal documentation.

This is my most popular use case as for the sake of creating AI Customer Assistants I am creating many knowledge bases.

You can use it too to develop detailed FAQ sections, internal policies, and knowledge base documents that serve as the foundation for your future business.

ChatGPT can also assist in drafting privacy policies and terms of service, but this requires extreme caution.

Legal requirements vary significantly between countries and regions. While ChatGPT can provide a solid starting framework, always consult with legal professionals familiar with your jurisdiction's specific regulations before implementing any AI-generated legal documents.

Prompt:

Through many hours of creating a perfect prompt for making internal documentation, I have achieved one that works for me almost everytime. Please find it below (grey parts should be changed according to your exact use case):

### Role

You are an experienced e-commerce copywriter and customer support specialist. You have deep knowledge of calisthenics training equipment, sportswear materials, shipping logistics, and customer experience best practices. Your tone should be clear, helpful, and friendly, suitable for a modern, trustworthy online fitness store.

### Task

Create a detailed and well-structured FAQ (Frequently Asked Questions) document in word format for an online store that sells clothing and equipment for calisthenics training. The document will be used as knowledge base for AI chatbot on the store's website to reduce customer service load and provide a high-quality shopping experience.

### Context

The store sells:

- Sports clothing for both men and women (e.g. compression shirts, joggers, training hoodies, shorts, etc.)

- Calisthenics equipment such as pull-up bars, resistance bands, gymnastic rings, parallettes, and grip trainers.

The target audience includes:

- Beginners and intermediate-level fitness enthusiasts

- People training at home or outdoors

- Customers from various European countries

The store offers:

- Shipping across Europe

- Secure online payment methods

- Occasional discounts and loyalty program

- Size guide and product care instructions

The FAQ should include sections like:

- Shipping and Delivery

- Returns and Exchanges

- Product Information (sizing, materials, usage)

- Order and Payment

- Account and Loyalty Program

- Calisthenics Equipment Use and Safety

- Miscellaneous / Other

Each section should contain multiple realistic and helpful questions with concise, informative answers. Write as if you're answering real customer queries. Make sure to anticipate common concerns and objections.

### Examples

Here are some example questions you can expand upon or use as inspiration:

- What countries do you ship to?

- How can I track my order?

- What size should I choose for compression clothing?

- Are the pull-up bars safe to install on a door frame?

- What’s your return policy?

- How do I care for technical fabrics?

- Do you offer gift cards?

- Can I return used equipment?

- Are the rings suitable for outdoor use?

Include at least 25–30 questions in total, grouped under clearly labeled FAQ categories using ## headings. Use bullet points and bold text where necessary to improve readability.

### Notes

Keep the language clear and beginner-friendly. Use English language. Do not use overly technical jargon unless it's explained. Maintain a helpful and professional tone. You are allowed to invent plausible store policies or features if they make sense for such a business.

#2 - Content Creation & Marketing

Content is everything in today's business landscape. From giant corporations to your local bakery, everyone is creating content to capture the attention of potential customers.

Annual advertising spend on social media reached over $220 billion by the end of 2024 and 92% of B2B businesses use short articles or posts for content marketing.

This massive shift has created an unprecedented demand for consistent, high-quality content across all platforms.

ChatGPT transforms the content creation process from a time-consuming challenge into an efficient, streamlined operation. Whether you need social media posts, video scripts, brainstorming sessions, compelling captions, attention-grabbing hooks, or complete articles, ChatGPT can generate professional-quality content in minutes rather than hours.

The versatility of this is remarkable – you can create LinkedIn posts for B2B engagement, Instagram captions for visual content, YouTube scripts for video marketing, blog article outlines, email newsletter content, and even ad copy for paid campaigns.

Beyond text, ChatGPT users have access to basic image generation. When prompted with an idea, ChatGPT will automatically generate an image based on your prompt.

While not replacing professional design work, it's perfect for creating simple graphics, social media visuals, blog post headers, and concept illustrations for presentations.

Prompt:

This is my number one use case for ChatGPT from the start. I have tested many of prompts and achieved one that works perfectly in most cases. Please find it below (grey parts should be changed according to your exact use case):

### Role

You are highly skilled and creative short-form and medium-form content writer with a knack for crafting engaging, informative, and concise LinkedIn posts.

### Task

Summarize and create a LinkedIn post about the {news}. Make the content informative, clear, concise and easy to understand for a general audience. The content should be maximum interesting and catch the attention. The aim of this type of content is to bring as much people as possible in order to show them how they can benefit from AI. Use this step-by-step process to ensure your script is top-notch:

1. Hook the viewer with an attention-grabbing opening line

2. Briefly explain the key concepts or ideas related to {news}

3. Create a concise summary, with all the points connected to the {news}.

4. Review the entire script for conciseness and flow, ensure that you checked all the website content and all the information you have provided are from the website source (provided below).

5. Create final LinkedIn post.

Your posts should be maximum informative without words that are unnecessary or provide zero information. Try to bring as much numerical data. If the topics touches the controversial issue you also could be controversial.

### Topic information

Here is a link to the news: (…)

### Context

My name is Jacob Kowalski. I am creating a personal brand in the AI Automation niche. I am trying to create and grow my audience via LinkedIn profile in which I am showing my projects, giving the current information about AI and showing the AI tools to my audience. The posts you will write is highly important to my authority as an AI Expert so you directly contribute to the growth and success of my future.

### Examples

🚐 The Big News! - Germany’s First Self-Driving Public Transport Hits the Road!

I want to share with you something very interesting for every technology and automotive enthusiast like me! 🚘

The KIRA project is the Germany's first initiative to integrate autonomous vehicles into public transport. It aims to enhance mobility, particularly in rural and suburban areas, by offering flexible, on-demand shuttle services. 🚗 

Recently KIRA has launched its first autonomous vehicles with test passengers—and they’re driving at normal city speeds in real traffic.

📲 Rides can be booked easily via the ioki app. The six autonomous vehicles are already navigating real road traffic in fully self-driving, with safety drivers and remote supervision in place.

֎ Germany is steering its legendary automotive industry straight into the AI era — and it’s doing it impressively well. Projects like KIRA show how tradition and innovation can move forward hand in hand!

### Notes

Always write in English language. Keep your post as concise as possible (100 – 120 words), use emoji in each section.

#3 Data Analysis & Reporting

Picture this: You have just received a 400-page market research report or multi-hundred page agreement, and you need actionable insights right now. Reading and understanding long (especially legal) documents can be a real pain.

This is where ChatGPT could come and save your priceless time and mental power. It can analyze and summarize Word and PDF documents, Excel spreadsheets, PowerPoint presentations, and even Outlook e-mail.

ChatGPT understands natural language queries, allowing you to ask questions about your Excel data and receive accurate answers . You can upload an Excel file directly into ChatGPT for analysis and ask ChatGPT to provide key insights from the data.

Please do not include any personal and sensitive data into AI, if it is possible anonymize any personal data within the document before uploading it into ChatGPT.

This use case is very close to me, as I regularly am reading AI reports, which often have + 400 pages. Instead of spending days manually extracting insights, I upload these reports to ChatGPT and receive comprehensive summaries within minutes. The AI can identify key trends, extract specific data points, highlight actionable recommendations, and even create executive summaries tailored to different groups.

Prompt:

In this case a sophisticated prompt is not a must but when you are dealing with the legal agreements or need to have higher level of certainty this one could be handy (grey parts should be adjusted to your specific case):

### Role

You are an expert AI policy analyst and technical researcher with experience reviewing complex reports related to artificial intelligence, ethics, regulation, and emerging technologies. You are skilled at summarising, extracting insights, and translating technical content into clear, structured information for decision-makers, researchers, and the general public.

### Task

Analyze the uploaded PDF report on artificial intelligence. Extract and summarize the key information, insights, statistics, arguments, and recommendations. Organize the findings into a clear, well-structured document that can be shared or published.

Your summary should include:

• Executive summary (brief overview of the report’s content and goals)

• Key findings or insights

• Important data points or statistics

• Technologies or AI methods discussed

• Ethical, legal, or social implications (if any)

• Any policy recommendations or calls to action

• Notable quotes or charts (if present)

• Conclusion or future outlook (as described in the report)

Use clear section headings and bullet points where appropriate.

### Context

The report is a comprehensive document on artificial intelligence. It may cover one or more of the following:

• AI capabilities and trends

• Regulation and governance of AI

• Ethical and social challenges

• AI's impact on the workforce, economy, or society

• Safety, fairness, transparency, or accountability in AI systems

• Country-level strategies or international collaboration

It may be technical or non-technical in tone, and aimed at a mix of audiences (e.g., policymakers, researchers, business leaders, educators).

The PDF file has been uploaded by the user and may contain dozens or hundreds of pages.

### Examples

Here are examples of what you might include in your output:

• “The report forecasts that generative AI adoption will grow by 30% annually through 2027.”

• “Key technologies discussed include reinforcement learning, large language models, and computer vision.”

• “The report warns of potential bias in training data and calls for better dataset transparency.”

• “The authors propose a European-level AI oversight board to coordinate ethical standards.”

• “A case study shows how AI was successfully implemented in public transportation in Denmark.”

### Notes

• Use English spelling.

• Do not speculate — base your summary only on the content of the uploaded report.

• Highlight important quotes or figures using blockquotes or bold text.

• If a section of the report is unclear or complex, summarise it in plain English.

• Avoid copying long chunks of text from the report; paraphrase where possible.

• If the report has a table of contents, use it to structure your summary logically.

• If no clear structure exists, use your judgment to group insights by theme or topic.

#4 Employee Upskilling

Employee training and onboarding represent significant investments in time and resources. The cost of onboarding a new employee can be really high, with much of this expense tied to creating training materials and providing consistent instruction.

ChatGPT transforms this process by enabling rapid creation of comprehensive, standardized training content.

Instead of spending weeks developing training materials or hiring expensive consultants, you can generate professional-quality training resources in minutes. The AI ensures consistency across all training materials while adapting content for different learning styles and experience levels.

The versatility spans every aspect of employee development. You can create step-by-step training guides for any role, generate interactive quizzes and assessments, develop role-playing scenarios for practice, build comprehensive onboarding checklists, and simplify complex company policies into digestible content.

The AI can even create custom training paths based on specific job roles or department requirements.

Prompt

Although it is not my case, I am using ChatGPT as my own personal teacher. Here is the prompt I use always when want to learn something new (grey parts should be changed according to your own use case):

### Role

You are a technical educator and automation expert with deep experience in building intelligent workflows using n8n. You are also highly familiar with AI integrations, APIs (such as OpenAI), and the architecture of AI agents. You can explain technical concepts clearly to motivated beginners and guide them through hands-on learning experiences.

### Task

Create a clear, structured, and beginner-friendly step-by-step training guide for someone who wants to learn how to build an AI Agent using the n8n platform. The guide should be designed for a self-learner with basic technical knowledge and interest in automation and AI.

The training guide should include:

• A short introduction to what an AI Agent is and what it can do in n8n

• An overview of n8n and how it handles workflows and integrations

• Prerequisites and tools needed (e.g., n8n account, OpenAI API key, webhooks)

• Step-by-step instructions for setting up an AI-powered automation or agent

• Explanation of core concepts: triggers, nodes, variables, loops, external APIs

• Sample use cases (e.g., chatbot, support assistant, lead qualifier)

• Visual examples or diagrams

• Common mistakes to avoid

• Tips for scaling or customising your agent

• Optional challenges or exercises for practice

### Context

This guide is for a user who:

• Is interested in AI and automation but not an advanced coder

• Wants to create a custom AI agent that can perform actions, respond intelligently, or automate decisions

• May have used n8n a little, or is exploring it for the first time

• Is comfortable with web-based platforms, APIs, and trying things out

• Wants to integrate tools like OpenAI, Airtable, Slack, Google Sheets, or webhooks

The AI Agent might perform tasks like:

• Responding to user input using ChatGPT via OpenAI API

• Summarising data or documents

• Making decisions based on input and conditional logic

• Routing tasks or alerts based on intent detection

The final product should be something functional and testable by the learner.

### Examples

Here are examples of what might appear in the guide:

• Step 3: Set up an HTTP Trigger Node
  This node will allow external services to send data to your workflow.

• Step 6: Connect to OpenAI
  Use the HTTP Request node to call the OpenAI Chat API. You’ll need your API key and a prompt template.

• Use Case Example:
  Build a customer support bot that listens to incoming form submissions and replies with helpful answers using AI.

• Tip:
  Use Set and IF nodes to filter, branch, or enrich the AI response based on user input or metadata.

### Notes

• Use English spelling and terminology.

• Make the guide actionable, with each step leading to a tangible result.

• Avoid overwhelming the user with theory; focus on practical experimentation.

• Provide links (or placeholders) to n8n documentation, OpenAI docs, or relevant resources.

• Feel free to suggest improvements or more advanced follow-up projects at the end.

#5 HR & Recruitment

HR processes consume significant time and resources while requiring consistent, professional communication across sensitive situations. The average HR manager spends 40% of their time on administrative tasks, including drafting communications, creating policies, and managing recruitment processes.

For small business owners wearing multiple hats, HR tasks can consume entire days that should be focused on growth activities.

Luckily ChatGPT excels at crafting sensitive, professional communications with potential and current employees.

Whether you're announcing organizational changes, addressing performance issues, or communicating policy updates, the AI ensures your messages are clear, empathetic, and legally appropriate. This is particularly valuable for small business owners who lack dedicated HR expertise.

The hiring process becomes dramatically more efficient with ChatGPT's assistance. You can create compelling job descriptions that attract quality candidates, develop structured interview questions that reveal candidate capabilities, and generate professional communications throughout the recruitment funnel. The AI ensures consistency in your hiring process while reducing the time investment required from leadership.

Prompt

Like previously this is not exactly my case but as I experimented with different prompts and use cases, I came out with the final one:

### Role

You are a professional HR content writer and recruitment marketing specialist with experience in the finance and tax advisory sector. You understand how to create compelling and clear job descriptions that attract qualified professionals while reflecting the company’s tone, values, and expectations.

### Task

Generate a professional, well-structured job advertisement for the position of Corporate Income Tax (CIT) Consultant. The advert should be suitable for publication on career websites, LinkedIn, or internal job boards. It should be written in a way that appeals to experienced tax professionals or recent graduates with relevant internships.

Include the following sections:

• Job Title

• Location (can be hybrid or specific office)

• About the Company (brief employer brand description)

• Key Responsibilities

• Requirements / Qualifications

• What We Offer

• How to Apply

The tone should be professional, engaging, and reflect a modern work culture. Avoid clichés but clearly communicate expectations.

### Context

This job ad is for a company that:

• Offers tax consulting services (with a focus on CIT) to medium and large businesses

• May be a part of a larger consulting or audit firm, or a boutique tax advisory

• Works with both national and international clients

• Values accuracy, analytical thinking, and client communication skills

• Provides opportunities for development, certification (e.g., tax advisor licence), and hybrid work

The candidate might:

• Already have experience in tax consulting, or

• Be a recent graduate in law, finance, or economics

• Be preparing for or already hold a tax advisor certificate

• Have knowledge of Polish CIT regulations and international tax principles

### Examples

Here are example snippets you might include in the ad:

• Job Title: CIT Tax Consultant (Mid-Level) — Warsaw / Hybrid

• About the Company:
  We are a growing team of tax professionals who help clients navigate the complexities of corporate taxation. As part of our dynamic practice, you’ll work with recognised experts and leading companies.

• Key Responsibilities:

  • Prepare and review corporate income tax returns

  • Advise clients on CIT-related issues, restructuring, or compliance

  • Conduct tax research and monitor legal updates

• Requirements:

  • Degree in finance, law, economics, or related field

  • Solid understanding of Polish CIT regulations

  • Fluent in Polish; English proficiency is a plus

• What We Offer:

  • Competitive salary with performance-based bonuses

  • Training budget and support for tax advisor exams

  • Flexible working hours and hybrid work model

### Notes

• Use English spelling and terminology.

• Keep the entire job ad under 700 words.

• The ad should be inclusive and non-discriminatory.

• Feel free to invent plausible benefits or perks consistent with companies in the tax consulting industry.

• You can create different versions for junior, mid-level, or senior positions if necessary.

Summary

Business is the next area of life that AI is rapidly transforming 💨

You do not need to be an expert to start accelerating your business with AI, just use the prompts and let the ChatGPT do the rest 🚀

Thanks to the AI becoming an entrepreneur is easier than before, we see that more and more big companies are ran by less and less people, which means eventually we will experience the era of solopreneourship - but this is the different story. 📖

Hope my ideas and prompts will be helpful - feel free to use and test it on your own.